Customers
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It’s happening: Using social media for customer service
Everyone is on social media these days, including businesses and their customers. This creates a natural — or shall we say virtual — nexus for…
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Sometimes businesses need to show customers tough love
“We love our customers!” Many businesses proclaim this at the bottom of their invoices, in their marketing materials and even on the very walls of…
Read More: Sometimes businesses need to show customers tough love
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